This episode on relationship building is part of ongoing series on negotiation skills.It’s not saying business.
It’s easy to make money once,But is hard to keep making money for a long tim.In other words, I may be make a deal with you this one time,but last with establish relationship base on a long term usually benifit,You may not answer the phone next time I call.

“It is easier to have something, keep and cultivate than to find something new one”.

Economy question. What is cheaper? What will take less efforts to reach? Effort – Energy / Goal – Result question. Cheaper is to keep …

So I think this is true. Do you know situations where it is easier to lose and find new one?

We have a saying in English, ’to make the best of a bad situation’ – seems quite appropriate to your idea @Aleksei…

Although, for technical projects, I’m not always sure that trying to fix something is the best route – sometimes starting from scratch (fresh) is cheaper and quicker. However, if we’re taking about human resources (i.e. employees), keeping and cultivating is definitely the way to go.

Good example Stefano. The cost of nurturing (nice term for this idea) a new customer is usually greater than the cost of keeping your existing customers happy. So yes, I would agree with Aleksei’s conclusion that it’s cheaper to keep an existing client than it is to acquire a new client… but for specific projects, there are definitely times when it’s better to start from scratch rather than try and make the best of a bad situation.

BTW. Do you work in Sales?